Terms of Use

These Terms of Use (the “Terms”) form a binding agreement between you and Mousilli Holdings LLC (“Insert Fuel”, “we”, “us”). They govern your use of the Insert Fuel platform, the Let Go Boss community, and every site, application and service we operate (together, the “Service”).

In these Terms:

• “Account” means your individual login to the Service.
• “Brand” means a workspace within the Service belonging to a business.
• “Content” means anything you submit: messages, files, notes, images, recordings, and business records.
• “Member” means any person with an Account.
• “Our Pledge” means the community bylaws and buddy terms presented in the Service, which form part of these Terms.

By creating an Account or using the Service you accept these Terms. If you do not accept them, do not use the Service.

You must be at least 13 years old to hold an Account. If you are under 18 you may use the Service only with the verified consent of a parent or guardian. Accounts flagged as belonging to a minor are excluded by default from open community channels.

You are responsible for the accuracy of your registration details, for keeping your credentials secure, and for everything done under your Account. Tell us promptly at help@insertfuel.com if you believe your Account has been used without your permission.

One person, one Account. Accounts may not be shared, sold or transferred without our written agreement.

An Account is always in one of five states:

• Requested — created and awaiting approval.
• Approved — active and in normal use.
• Denied — declined at signup. You are given a reason.
• Paused — temporarily inactive. An administrator can resume it.
• Banned — permanently closed by a superadministrator, with a reason given.

Where we deactivate rather than delete an Account, your login and history are preserved and your permissions are reduced. Deletion is reserved for a request from you under clause 9, or a confirmed serious breach.

Membership requires agreement to Our Pledge, which sets out how Members treat each other, the lifetime buddy terms, and our commitments on artificial intelligence and data. Our Pledge is incorporated into these Terms by reference and is versioned; where it is materially changed you will be asked to agree again.

You must not use the Service to:

• harass, threaten, defame, or direct sexual content at any Member;
• publish hate speech, or expose another person’s private information;
• defraud, scam, or impersonate any person or business;
• solicit or recruit Members, staff or clients away from the community;
• lend money to, or borrow money from, a buddy assigned to you under Our Pledge;
• disclose outside the community what another Member shared inside it;
• evade a paused or banned Account, or bypass call, privacy or permission controls.

You must not, and must not permit anyone else to:

• probe, scan, or test the vulnerability of the Service, or breach any security measure;
• access the Service by automated means except through an interface we provide;
• scrape, copy, or resell any part of the Service or another Member’s Content;
• reverse engineer, decompile, or attempt to derive our source code;
• upload malware, or anything that disrupts or overloads the Service;
• use the Service to send unsolicited bulk messages, by any channel;
• use the Service in breach of any applicable law, sanctions regime, or export control.

Your Content stays yours. We claim no ownership of it.

You grant us a worldwide, non-exclusive, royalty-free licence to host, store, copy, transmit, display and adapt your Content strictly to the extent needed to operate, secure and support the Service for you, and to comply with law. That licence ends when you delete the Content or close your Account, except for copies held in routine backups until they expire, and anything we must keep under clause 9.

You confirm you have the rights to the Content you submit, and that it does not infringe anyone else’s rights.

We may remove Content that breaches these Terms. We are not obliged to monitor Content and do not routinely do so.

The Service, including its software, design, text, and the Insert Fuel and Let Go Boss names and marks, belongs to us or our licensors. Subject to these Terms we grant you a limited, revocable, non-exclusive, non-transferable licence to use the Service for its intended purpose. Nothing else is granted, by implication or otherwise.

Feedback you send us about the Service may be used freely and without obligation to you.

The Service includes features that generate text and other output using AI models, including clones and agents configured on your behalf (“AI Features”).

• AI output is labelled as such wherever it appears to another person.
• AI output may be wrong. You are responsible for reviewing anything sent under your name or your Brand’s name.
• No message is sent to a third party, and no payment is made, on a decision taken by an AI Feature alone. A person confirms it.
• We do not use your Content to train publicly available models. See the Privacy Policy for how AI providers process it.
• AI output is not legal, financial, tax or medical advice.

Assume you are being recorded. Calls, video calls, voice messages and screen shares on the Service are recorded and transcribed automatically, by default, for everyone in them. Calls placed through connected phone systems are recorded too. This is not a setting somebody switched on for one meeting; it is how the Service works.

The plainest way to put it: this is a room with a sign on the door. If you do not consent to being recorded, do not enter the room. Using the Service, joining a call on it, or speaking on a call somebody else started, is your consent.

• Recordings and transcripts are Content, and the same terms in section 7 apply to them.
• They are used to produce replays, summaries, action items and searchable history, and to give AI Features the context to be useful.
• AI Features read this record. Clones and agents draw on it, including for sales and financial work, and bots may learn from it inside your workspace.
• They are visible to the people with access to the conversation or Brand they belong to, and to Insert Fuel staff where support or safety requires it.
• We do not use them to train publicly available models. See the Privacy Policy.

If you bring somebody else onto a call, including a client or a guest, telling them the call is recorded is your responsibility, and in some places it is also your legal obligation. Recording laws differ by country and by state. Where you need another person’s consent, get it before the call starts.

If you do not want a particular conversation on the record, do not hold it on the Service. Ask us to delete a specific recording and we will, subject to section 10.

Our Privacy Policy explains what we collect, why, who processes it, and the rights you have over it. It forms part of these Terms.

You may request an export of your data or the deletion of your Account at any time. We will act on a deletion request within 30 days, except where we are required to retain records by law, or where the data is needed to resolve a dispute or enforce our agreements.

Where you use the Service to process other people’s personal data, such as your own clients’ contact details, you are responsible for having a lawful basis to do so.

Some parts of the Service are paid. The plan you subscribe to sets out the fee, the billing period, and what is included, including any monthly hours allowance.

• Fees are billed in advance for each billing period and renew automatically until cancelled.
• You may cancel at any time. Cancellation takes effect at the end of the current billing period; access continues until then.
• Fees already paid are non-refundable except where required by law, or where we cancel your plan other than for breach.
• Unused hours in a period do not carry over unless your plan says they do.
• We may change fees on 30 days’ notice, effective from your next billing period.
• If a payment fails we may suspend paid features after notifying you and allowing a reasonable time to fix it.

Taxes are your responsibility where they apply.

The Service connects to third parties, including GoHighLevel, Google, and AI model providers. Your use of those services is governed by their own terms, and we are not responsible for them. If a third party changes or withdraws its service, features that depend on it may change or stop working.

We work to keep the Service available and we take daily backups, but we do not commit to any specific uptime unless we have agreed a separate service level with you in writing.

Features marked beta, preview or experimental are provided for evaluation. They may change, break or be removed at any time and are excluded from any service commitment.

To the fullest extent permitted by law, the Service is provided “as is” and “as available”, without warranty of any kind, whether express, implied or statutory, including any implied warranty of merchantability, fitness for a particular purpose, title, or non-infringement. We do not warrant that the Service will be uninterrupted, secure, or error free, or that any output it produces will be accurate. Nothing in these Terms excludes a warranty that cannot be excluded by law.

To the fullest extent permitted by law, neither party is liable to the other for any indirect, incidental, special, consequential or punitive damages, or for lost profits, lost revenue, lost business, or lost or corrupted data, however caused and on any theory of liability, even if advised of the possibility.

Our total aggregate liability arising out of or relating to these Terms or the Service is limited to the greater of (a) the fees you paid us in the twelve months before the event giving rise to the claim, and (b) one hundred United States dollars.

These limits do not apply to liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or to any liability that cannot be limited by law.

You will indemnify and hold us harmless against any claim, loss, liability and reasonable legal cost arising from your Content, your use of the Service in breach of these Terms, or your infringement of a third party’s rights. We will notify you promptly of any such claim and will not settle it without your consent, which you will not unreasonably withhold.

These Terms apply for as long as you hold an Account. You may close your Account at any time.

We may suspend or close an Account, with notice and a stated reason wherever it is practical to give one, if you materially breach these Terms or Our Pledge, if your use creates a legal or security risk to us or another Member, or if we are required to by law.

Clauses 6 (as to the licence surviving in backups), 7, 9, 13, 14, 15, 17 and 18 survive termination.

These Terms are governed by the laws of the State of Texas, United States, without regard to its conflict of law rules. The state and federal courts located in Harris County, Texas have exclusive jurisdiction, and both parties submit to that jurisdiction.

Before starting proceedings, each party will raise the dispute in writing to the other and both will attempt in good faith to resolve it within 30 days.

We may update these Terms. Where a change is material we will give notice in the Service or by email at least 14 days before it takes effect, and continuing to use the Service after that date means you accept it. The version and date at the top of this page always identify the current text.

Notices to you go to the email on your Account. Notices to us go to help@insertfuel.com.

If any clause is held unenforceable, the rest remains in force. Our failure to enforce a clause is not a waiver of it. You may not assign these Terms without our consent; we may assign them to a successor of our business. These Terms, Our Pledge, and the Privacy Policy are the entire agreement between us on this subject.